Service Management on Microsoft Dynamics AX
The Service Management* for Microsoft Dynamics™ AX supports your service
organization featuring: complaints and warranty, repairs and periodic
maintenance. At the same time you have direct access to all the data you
need about the objects, resources, agreements and logistics. Service
Management is fully integrated with the Microsoft Dynamics™ AX modules CRM,
Trade, Logistics, Projects and Resources modules.
Some of the key
benefits that you can derive are
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Helps you in tracking and tracing service requests
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Supports you with hierarchical object (e.g. site, system, component)
maintenance
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Manage your contracts, including service levels, periodic invoicing and
depreciation
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Provides you with full financial forecasting and cost evaluation
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Offers you support with logistics, financials and work orders for the
service crew and workshop
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Real time statistics on costs and revenues regarding a service
contract/object
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Your daily data entry will become easy via extensive setup features
Click
here to know more about the Service Management Solution…
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